Terms & Conditions
CAR PARK CHARGES: £3 per vehicle per night or day. Add & pay directly when selecting your room. First come first serve basis. Complimentary parking is available along the neighbouring roads.
PET CHARGES: Only £ 20 per pet per night or day. Please bring your own bedding for your pet.
WI-FI: Free complementary Wi-Fi is available. Select BT_Guest_Wi-Fi
CANCELLATION POLICY: Your full booking may be refunded or the first night depending upon the circumstances.
RECEPTIONIST: IF 24HRS RECEPTIONIST IS NOT AT THE DESK. PLEASE USE INTERCOM AT RECEPTIONIST DESK TO CALL HIM OR HER
EARLY CHECKING IN FEES: From 11am to 15:00hrs fees of £30 applies. From mid night to 11am, price of a full night applies.
LATE CHECKING OUT FEES: From 11am to 13:00hrs a fee of £10 applies. After 13:00hrs check out, price of a full night applies.
NONE PAYMENT OF SERVICES AFTER USE : Interest of 9 % will apply upon the total you owed (i.e), room(s) cost, car parking, breakfast, drink(s) and any other services used while your stay with us.
SUPERMARKET & SHOPS:
Tesco closes at 11pm ( Monday to Saturday & 5 pm Sunday ) and Esso Garage with Morrison mini supermarket is 24hrs, 3 minutes drive up the road.
TAXIS:
SOME TAXIS TEL NUMBERS: 01892640641, 01892457979, 01892888888, 01892322611, 01892522522, 01892802803, 01892802803, 01892511911
RESTAURANTS:
We have 6 restaurants ( Three pubs ), One Indian and two Chinese, all within walking distance from our hotel. 24 hours MacDonalds, Kentucky, Pizza restaurant, Subway etc.,is about 13 minutes drive away at Dowding way Tunbridge Wells Business Park TN2 3UY.
FOOD ORDER & DELIVERY UP TO 23:00HRS DAILY www.deliveroo.co.uk
BREAKFAST:
Continental breakfast is at £10 per person and cooked breakfast is at £15 per person. Please pay at time of your booking.
CONTACT US VIA :
1. Tel: 07305181331. If this line is busy or no answer, please text us your message or WhatsApp your message to us.
2. If no answer, please send us a text message or WhatsApp message at 07305181331 and we will endeavor to answer to your query as soon as possible.
3. Send us an email at : info@anandlodge.co.uk or anandlodge@gmail.com
COMPLAINT:
All complaint should be via email to : info@anandlodge.co.uk or anandlodge@gmail.com and we would strive to answer as soon as possible ranging from immediate response and up to 7 days, depending upon the nature of the complaint.